Administrator | Bradford, UK

Administrator Who are Azets Azets is a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. We have a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice. Role description ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: • Providing a professional and courteous point of contact for office matters, for clients and colleagues, addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure • Managing incoming, and outgoing post, and deliveries, to the office efficiently • Answering, screening, and forwarding incoming phone calls in a professional manner • Maintaining a safe, clean, and welcoming reception area, ensuring compliance with procedures • Booking, setting up, and clearing meeting rooms for meetings and events, including arranging necessary equipment • Organising team/client meeting lunches and beverages as required • Understanding of building security procedures, competence in issuing badges/fobs and managing car parking passes • Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: • Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy • Managing general printing and scanning tasks as needed. • Following up on missing timesheets and ensuring timely submission for the local office • Binding accounts accurately and neatly • Managing purchase orders efficiently and accurately, and in line with finance processes • Proficient in the use of document management systems • Engaging in wider team office goals and projects including community / charity projects • Handling banking tasks, including cheques, and recording transactions accurately • Managing calendars and providing diary support as requested for local office departmental and team meetings PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING: • Maintaining practice management systems and ensuring data quality • Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently • Expertise in the onboarding processes • Supporting in the raising of client invoices including cloud software, payroll and any other invoices as requested • Knowledgeable of the invoicing systems and payment processes • Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems • Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures • Knowledge of the Tax investigation and renewal processes • Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance Skills & Behaviours CLIENT FOCUS • Excellent verbal and written communication skills • Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels GENERAL ADMINISTRATION SKILLS • Demonstrates strong organisational skills to effectively manage tasks and responsibilities • Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output • Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time • Applies problem-solving techniques to address challenges and find practical solutions • Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive • Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs • Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone • Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches • Basic project management skills in order to deliver work on time and to budget • Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work TECHNICAL ADMINISTRATION SKILLS • Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks • Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily • Familiarity with practice management system including timesheets and expenses BEHAVIOURS • A friendly, collaborative nature and a desire to help • Able to take work instructions and work under the supervision of, and directed by, more senior colleagues • Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements • Confident to escalate issues if workload is challenging and request additional information if more knowledge is required • Remains calm and professional at all times • Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office • Ability to work independently and as part of a team, with a proactive and flexible attitude • Takes ownership of personal development • Adaptability and willingness to learn new skills and take on additional responsibilities as needed • Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning • Understands the Azets core group values and strives to demonstrate them Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK Interested in hearing more about Life at Azets #LI-SW1