Receptionist

Job Ref: AM15724 Branch: Doubletree by Hilton Edinburgh Airport Location: Doubletree by Hilton Edinburgh Airport, Edinburgh Salary/Benefits: Competitive pay along with incentives and access to Hilton staff rates worldwide. Contract type: Contract Hours: Full Time Shift pattern: 06:30-15:00 / 14:30-23:00 Hours per week: 40 Posted date: 23/08/2026 Closing date: 23/10/2026 We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person Passionate and willingness to learnExceptional customer service- someone who can make our guests smileA true team playerA competent level of IT proficiencyThe ability to work under pressure The Role As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-OutAssist with guest queries in a timely and efficient mannerDemonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledgeMaximise room occupancy and use up-selling techniques to promote hotel services and facilitiesEnsuring a high level of compliance with hotel security, fire regulations and health and safety legislations The Benefits Amazing discounts on food, drink and accommodation throughout the groupHuge opportunities for Learning, Development and ProgressionExcellent rates for friends and familyEmployee Assistance ProgramFree use of the Leisure Club where applicableLong Service AwardsRecognition AwardsRefer a Friend BonusAnnual Social EventsFree Parking where applicableStaff Meals on dutyUniform provided This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. To find out more, visit https://www.klarenthospitality.com. Welcome to DoubleTree by Hilton Edinburgh Airport, where we’ll greet you at check-in with a warm chocolate chip cookie. Our hotel is 2 minutes from EDI Airport via complimentary 24-hour shuttle service, and just 20 minutes from historic city centre and landmarks like Edinburgh Castle, Edinburgh Zoo and Princes Street. Catch a show at the EICC or Royal Highland Showground with ease during your stay. Reach Murrayfield Stadium in just 20 minutes via bus or tram. Our spacious guest rooms are styled in cool, calm tones and offer complimentary WiFi access, a 32-inch LCD TV, large work desk, USB charging ports, and daily newspaper. Upgrade to a deluxe room to enjoy a welcome plate, mineral water, plush bathrobe, cosy slippers, and a later check-out time. Gather with friends and co-workers at The Space, a modern venue that merges restaurant, bar and lounge. Savor the diverse menus with locally sourced ingredients, and stay connected with WiFi access, charging stations and Bluetooth connectivity. For your convenience, our Edinburgh hotel also has 24-hour room service. Go for a swim in the heated indoor pool, take a class in the fitness centre, or book a beauty appointment in our spa. Planning an event in Edinburgh? Our hotel provides 22 fully equipped meeting rooms, all with WiFi access, natural daylight and air-conditioning. Host a meeting, social gathering or romantic wedding reception for up to 250 people. The hotel is also pleased to offer event catering, a business centre and ample car parking.