Sales Office Manager

Are you an experienced Sales Office Manager and are used to managing a small team? B2B experience is essential along with providing exceptional customer service. This is mainly an office based role, however you will conduct some customer external face to face meetings. You will be working in a very fast based environment, there is a salary of up to £42,000 plus a fantastic benefits package. The role: Monitoring sales across a range of customer accounts including managing a range of key accountsCreating, analysing and providing reports to the sales director and highlight anomalies and opportunitiesNegotiating special agreements with key accounts and providing guidance to other members of the teamManaging the team on a day to day basis including recruitment, training and performance management as well as providing day to day guidance with customersDeveloping an understanding of the company's and competitors product rangesUnderstanding production/print processes, costs, logistics, and competitor capabilitiesWorking with Marketing to maximise product exposure through industry media, social media, email campaigns, and cataloguesOccasionally visiting key accounts and attending exhibitions as requiredDriving process improvements, support complaint resolution, and provide guidance to sales and aftersales team About You: Previous experience in a similar Sales Office Manager or similar role such as managing and working with a team providing customer care in a business to business environmentExperience of face to face meetingsExceptional relationship builderExcellent interpersonal skillsA good problem solverConfident using Word, Excel and OutlookA full current driving licence Benefits: A salary of up to £42,00021 days holiday plus bank holidays, rising to 24 daysYour birthday as an extra day offAn early Friday finish every other weekFree parkingPension schemeRegular staff rewards and social eventsStaff discountSupport for your charity workStaff referral bonusGreat career prospects INDAB